Mobile network operators demand payment of USSD charges by banks

April 19, 2021

MTN Nigeria, Airtel and other telecommunications companies in Nigeria on Sunday accused commercial banks in the country of charging their customers for Unstructured Supplementary Service Data (USSD) usage without remitting commission to the network providers.

The commission had accumulated to N42 billion debt in over 12 months on the part of deposit money banks, and telecoms companies asked the Central Bank of Nigeria to intervene as banks continue to drag the payment issue.

The Chairman of Association of Licensed Telecommunications Operators of Nigeria (ALTON), Gbenga Adebayo, in a chat with journalists said while banks debited customers for the USSD, they refused to telecoms for offering the service

While there’s still confrontation between the banks and the telecommunications companies over the charges for each session, Adebayo said the debt is a moral obligation that must be fulfilled by the lenders

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